Chief Technology Officer for Small to Medium-sized Businesses
MetroMSP serves the tri-state area around New York City and provides a wide
range of services, including backup, business continuity, and disaster
recovery, hosted email solutions, website hosting, and
MetroMSP’s president Bob Michie has over 30 years of experience managing
teams and improving processes through the use of technology, business
analysis, project management, networking and software development skills.
Prior to co-founding MetroMSP in 2010, Bob worked directly for The New Jersey
Institute of Technology (NJIT), Digital Equipment Corporation, and Toys R US.
He has also had extended consulting engagements with The State of NJ, ISI
International, UPS, Lucent, Sony and Everest Broadband.
MetroMSP and Neverfail
Bob defines the technology strategy and initiative critical to ac... (more)
The Value Of Public Relations
MSP marketing can be challenging, but there are ways to curtail costs while
simultaneously increasing exposure. One of those ways involves utilizing PR
techniques. Public Relations differ from traditional advertising methods in
that PR is generally about giving the public a positive exposition of a given
company, rather than a product. PR also functions as a kind of free means of
showcasing the company.
Obtaining Positive Public Perception Naturally
There is no shortage of non-profit organizations. Many need IT support, but
affording it is practica... (more)
When asked about the actual cost of an hour or minute of downtime, frequently
the response is “it depends.” In some ways, we agree, it can be tricky to
pin the cost of downtime to one static number when the variables change so
dramatically from incident to incident. One hour of downtime at Amazon may be
completely different from an hour at Microsoft, Google or a much smaller
business. Nevertheless, we still get excited when the experts make an effort
to estimate the value of uptime and the cost of downtime. While they may not
be scientifically correct, assigning a tangible moneta... (more)
It’s exciting to look back at the end of every year in the IT industry to
see how far we’ve come. In 2013 we saw the meteoric rise of SDN/NFV, the
continued hype around big data and even more conversations circulating about
virtualization and the cloud. With all these buzz words filling the air,
where does IT business continuity fit in?
In 2013, businesses came to terms with the necessity of an effective disaster
recovery strategy. Many made the move from simple backup and tape solutions
to more flexible and cost effective cloud-based technologies.
While there were improvements, ... (more)
Earlier this week we announced support for Veeam in our IT Continuity
Architect product. What does this mean for you? It means that Architect can
now automatically determine the protection scope and RPO of your
Veeam-protected virtual machines. This is in addition to Architect’s
ability to see protection capabilities from VMware, Microsoft, and of course
Neverfail’s IT Continuity Engine as well.
With this wealth of information about your installed high availability and
disaster recovery solutions, IT Continuity Architect performs an immediate
gap analysis between where you want... (more)